Returns & Exchanges

We want you to be completely satisfied with your KEVIN.MURPHY purchase; if for any reason you are not happy with your products, we offer a 30-day return window for items purchased directly from our official store. Please ensure products are in their original packaging and meet our safety standards for return processing.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully pack the products in their original shipping box or a sturdy alternative to prevent damage during transit, ensuring all caps are tightly sealed.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package over any old shipping marks.

• 4.
  Drop Off and Refund

  Deliver your package to the nearest authorized carrier location; once received and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.